About Our Wares
We create all our pieces from a porcelain clay formulated and mixed in house, cast in handmade molds, and finished with custom glazes. Our slip casting process allows for variations in finish and look while retaining negligible differences in size, making each piece of FELT+FAT tableware both unique and consistent.
All of the work that comes out of our small Philadelphia studio is made to order. Because of that, our lead times vary depending on the volume of demand at any given time. We estimate 4-8 weeks for production and delivery on any of our stock, however often times we may have your item in stock and ready to ship that same week! When the work is packed and labeled you will be notified via email about the details regarding the shipment of your purchase.
FELT+FAT tableware has been designed for use in restaurants. Our dishes are handled daily by chefs, servers, bussers, and clients in fast paced environments around the country. We strive not only for originality in form and finish, but durability in product. While our wares are dishwasher and microwave safe, hand washing and storing pieces with soft cloths between them will prolong the life of your porcelain.
Because we are a small studio and all pieces are made-to-order, we do not provide refunds for wares. If for some reason the work is not to your liking, pieces can be returned within 30 days of purchase for store credit at the shippers expense. If wares arrive broken, please provide photo evidence of the broken shipment as you found it in the box and we will re-ship said pieces as soon as possible.
Currently, most wares from Felt+Fat are finished in our semi-matte, satin glaze. Scraping cutlery over the surface of a matte glaze can often leave light marking on the surface of your piece. Marking can be more or less noticeable depending on the color of the glaze and the pressure of said cutlery, however you will find over time that these marks tend to blend out into a general patina on your plate or bowl. If this marking is an issue for you, please send us an email to inquire about finishing your piece with a glossy glaze.
For orders anywhere outside the U.S. please send us an email: email@example.com